MSP Industries
About MSP Industries
MSP Industries serves the Keene area as a local supplier of firewood for sale. The business offers seasonal fuel options, including what is advertised as kiln-dried wood. Customer feedback, contributing to a 1.7-star rating, frequently addresses aspects such as price and staff service. Verified reviews include specific concerns, with one customer reporting a delivery of kiln-dried wood where approximately half the cord was found to be completely waterlogged. MSP Industries provides a source for firewood for local residents.
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Verified Customer Reviews
See what people are saying about MSP Industries
Read all 6 reviews on Google
"They delivered a cord of kiln dried wood, but half of it was completely waterlogged. Contacted prior to stacking and to my surprise I was told to keep the wood and they would refund half the price. 6 months on being lead on a wild goose chase (being promised the refund and giving them several outs) only for the owner to finally tell me no refund unless I give back the wood that I had already stacked 6 months ago. They will never see my business again, and I tell people all the time not to buy from them."
"Against my best judgment, I ordered seasoned wood from them last year. Received fresh cut green wood. They worked with me on the cost with a bit of back and fourthing... but it is still not wood worth burning."
"I ordered a cord of kiln dried wood this fall, and the wood came very damp. It was as if the wood had been sitting in mud and it was wet to the touch. I have reached out to them multiple times and was met with zero response. I will not be buying wood from them again."
"These people never answer the phone and when they do it’s just a load of bull to hold you off for a few days. They are very rude and difficult to deal with. Never will be doing business with them again and will be telling everyone I know not to give them the time of day."
"They don’t seem to answer their phone or return calls. I guess it’s luck of the draw if they decide they want to work with you."
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